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Explore our comprehensive FAQ section, designed to provide you with answers to your most pressing questions. We’re here to guide you, simplifying your journey with detailed, clear, and reliable information.


What happens when I add a customer?

When a provider adds a customer to a product on, the utility contact will receive an email that requests they register on to verify they use the product. They must verify they use the product to complete the two-way verification process and increase the validity of the provider’s product.